This year we invite you to participate in the I International Workshop on Current Trends in Customer Experience in the Retail and Services Industries (CTCEX 2021), which will be held online on October 7 and 8, 2021 and will be free for all attendees.

This workshop is organized by the University of Zaragoza and the Generés Research Group, and is aimed at all those researchers interested in new trends in customer experience in the retail and services industries.

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